The Departments of Veterans Affairs, Defense, Education and Justice, along with the Consumer Financial Protection Bureau and the Federal Trade Commission announced today the launch of a new online complaint system designed to collect feedback from veterans, servicemembers and their families who are experiencing problems with educational institutions receiving funding from Federal military and veterans educational benefits programs, including benefits programs provided by the Post-9/11 GI Bill and the DoD Military Tuition Assistance Program.
The centralized online reporting system is designed for veterans, servicemembers and eligible dependents to report negative experiences with educational institutions; and gives the federal government the information needed to identify and address unfair, deceptive, and misleading practices and ensure high quality academic and student support services are available for veterans, service members, and their families.
Students can submit a complaint if they believe their school is failing to follow the Principles of Excellence through the centralized online reporting system accessed via the Department of Defense and GI Bill websites.
VA will review the following types of complaints:
financial issues (e.g. tuition/fee changes)
post-graduate job opportunities
change in degree plan/requirements
quality of education
release of transcripts
transfer of credits
When feedback is received, agencies will contact the school on behalf of the student and work toward a resolution. Complaints and their resolution will be forwarded to the Federal Trade Commission Consumer Sentinel Network, accessible by over 650 federal, state and local law enforcement agencies for use in enhancing and coordinating law enforcement investigations.
The new online complaint system is one of a range of tools being implemented by the federal government to ensure that service members, veterans and eligible dependents have access to meaningful information about the cost and quality of educational institutions.
Student Veterans of America (SVA) announced the launch of three new scholarships made possible through partnerships with premier national and global corporations. As part of their commitment to veteran success, these leading companies have teamed up with SVA to help alleviate the financial burden shouldered by many veterans in higher education.
Find out if you’re eligible to apply, and start reaching for your educational goals:
The SVA-NBCUniversal Scholarship will award two (2) $12,000 scholarships to veterans pursuing degrees in film, television, media, or communications. Deadline is March 14, 2014.
The Disney-SVA Scholarship will award three (3) scholarships at $10,000 each to student veterans pursuing a degree in science, technology, engineering or mathematics (STEM). Deadline is April 01, 2014.
And for another educational assistance option, check out www.moaa.org/scholarship. You’ll find information on MOAA’s interest-free loans and grants. But hurry, the deadline to apply for the 2014-2015 school year is March 3 at noon EST!
The Veterans Job Retention Survey focuses on determining the reasons why veterans leave their initial post-military jobs. Because this data has not been previously captured, the survey will provide insight into how organizations can best structure their veteran-centric employee programs. All interested veterans and service members are encouraged to participate in the survey.
The Veterans Job Retention Work Survey will be conducted online at www.retainingvets.org with a goal of recruiting 5,000 participants.
MOAA partnered with the Institute for Veterans and Military Families at Syracuse University (IVMF) to conduct a study last fall on military spouse employment issues. The results of that study are set to be announced at the end of February. Visit www.moaa.org/milspousesurvey for more information and survey results as they’re released.
Warren Ponder, a combat infantryman who deployed to Operation Iraqi Freedom (OIF) from July 3, 2006 to Sept. 18, 2007, seeks participants in a study that examines how couples communicate during a combat separation and the impact on stateside readjustment. Results from Ponder’s study will be published in his dissertation.
If you are a GWOT vet with deployment experience who is currently in the same relationship as you were in during deployment, he would appreciate your participation. (Currently deployed service members are not eligible.)
Both veterans and significant others are encouraged to participate.
This study has been approved by the University of Texas at Arlington Institutional Review Board.
Please complete the survey by January 1st in order to have your responses included.
If you wish to participate the links are below and if you have any questions please contact the researcher at firstname.lastname@example.org.