FAQ’s on MyCAA and where to send your feedback
Jul 23 2010
Five things you need to know about the changes to MyCAA announced July 20, 2010.
- All Financial Assistance (FA) documents approved as of July 20, 2010 will be honored
- Spouses with approved FAs for $6,000 may continue to use up to that amount until October 21, 2010.
- Effective July 20, 2010 Guard and Reserve spouses may only receive the benefit when their service member is on Title 10 active duty orders. Alerts and demobilization periods are not eligible periods of active duty for Guard and Reservists.
- New eligibility for assistance is limited to spouses of service members E1-E5, W1-W2, and O1-O2
- Maximum financial benefit is now $4,000, with a $2,000 yearly cap. Program or certificate requested for funding must be completed within 3 years.
Important dates
August 31, 2010
Last day to submit mandatory career plan for approval if you have an active account as of July 20, 2010
September 1 – October 21
Time to request financial assistance for classes starting by January 15, 2011
October 21
Last day to request financial assistance if you had an active account as of July 20.
October 22 – October 25
MyCAA program will be closed to prepare infrastructure for new program
October 25
All MyCAA accounts previously approved under $6,000 cap will be reduced to $4,000.
For more details read Military OneSource FAQ page for students and schools.
If you would like to send feedback to DoD, MOS has established an email where you can direct comments and complaints:
MyCAAFEEDBACK@militaryonesource.com
Since the July 20 announcement that the program will reopen October 25 with new restrictions, MOAA has been working to expand the funding to all military spouses. Follow MOAA on Twitter or Facebook to stay updated on this issue. Sign up for Legislative Updates to get weekly e-news on issues we’re working for the entire military community.
Read MOAA’s response to the new MyCAA rules.
Thanks for the clarification, and the link to the FAQ page. It is very helpful.
I always knew this was too good to last, but I am still frustrated. Ugh!
Kate,
Thanks for giving the page a plug on your blog.
We’re still working on getting it expanded! Don’t lose hope
Monique
Please let me know if there are any more avenues to voice our concern over this. What a travesty to such a great program and an injustice to service members and their spouses!
Eric, you can visit moaa.org/spouse and click on MyCAA Action Center to see what MOAA has said and done so far.
Click on the Act link to go to our Legislative Action Center and write your Congressional reps. (It’s super easy!) And then..spread the word! Tell every spouse you know to write their Congress. MOAA’s Legislative Action Center allows you to type in your zip code and send to all your reps at once. Thanks for taking the time to write – and act!
Monique Rizer
Spouse Programs, MOAA
I am very frustrated. My career plan was to get my CPA license. I took the review course but now cannot get the exam funded because MYCAA considers that a new career plan! I don’t qualify under the new guidelines and I cannot use financial aid for a licensing exam. What a waste of time!
I went on the mycaa website and when approving my FA it mentioned that you have until 10/21/10 to complete. I worked yesterday and finish at 10:15. I got on the website to make sure I was in the expiration period. However, I checked the classes that I would be taking in Spring 2011. There was not enough funds available and I know I would be responsible for the balance that MYCAA did not cover. However, mycaa chose two out of the four. I noticed that and it should my balance I would be responsible for. I did not agree with the ones they selected so I preferred two other and i selected the two i want which previous one is convered fully and the balance of the other. Then they only accepted one, I tried to go back to see whats going on. Then the system completely shut off. I contacted MYCAA in the morning 10/22/10 and they advised me that the internet was eastern standard time which I was unaware and as I mentioned before under FA it only mention that you have until 10/21/10 which no time zone mention. I would appreciate If i get some assistance due to the fact the website was not specific to what time zone and also MYCAA did not allow me to choose the course I prefer. Please contact me at VIA EMAIL OR BY PHONE. THANKS IN ADVANCE FOR YOUR COOPERATION AND ASSISTANCE.
THANKS CHRISTAL S. GRAHAM MILITARY SPOUSE OF US ARMY LOCATED IN FORT HOOD TEXAS.
I was hoping to speak to someone in regards to the benefits that I was approved for on July of 2009. I was approved for 6,000.00 and was set to start school. Unfortunately, I was hospitalized in ICU for 30 days. My recovery was longer than expected. And now that I am trying to get back to school and use my funds through mycaa, they are now saying that I no longer qualify because my husband is an E-6. I feel this is wrong due to the fact that it was out of my control. I would have used all of mycaa had I not been hospitalized. So, it is my fault that I almost lost my life. I hope to hear from someone with a resolution. I think there should be exceptions to situations like mine. Thank you!!!! Corine.
I thought the point of the program was to help people further their education. Now it is so limited that its ridiculous. I had been approved for the 6000 and now that got revoked. I never had any knowledge that this was happening. very frustrated!