Last updated on May 29th, 2022

Here are a few decisions to help you fix any Alen BreatheSmart air purifier.

  1. Check the cord or plug. If they aren’t working your Alen air purifier isn’t going to power up at all. The power rating of your wall socket also has to be identical to the unit’s. For example, you got the European version (if you’re living in the USA) and it won’t work in the US.
  2. The filter isn’t properly installed. Open the unit and make sure the filter is properly pushed until you hear clicking. This means the filter is seated in place and your Alen purifier should work as usual.
  3. If nothing of the above helps your cause, contact Alen support at 1-800-630-2396 or submit a ticket at their official site.

Note: if you have bought a new unit that isn’t powering up, better to get your money back as quickly as possible.

Hopefully you have managed to fix your not working Alen air purifier!

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